Innovation from My Pharmacy

Mar 30, 2021
Innovation from My Pharmacy

My Pharmacy Pāpāmoa Plaza is launching a new first-of-its-kind membership programme which will provide an unparalleled level of service to customers. Owner Ben Van den Borst is excited to launch the programme, which he says will offer excellent value to members and prioritise their health. “To my knowledge something like this has not been done before in New Zealand,” says Ben. “We want to provide the best service we can to our community. We see our membership programme as a convenient way for our customers to manage their pharmacy service costs and know that their medication and pharmacy needs are being exceptionally taken care of by their locally owned and operated pharmacy.”

Benefits provided by the programme include seven day a week access to your pharmacist, priority influenza vaccination for two adults, free prescription delivery, all fully funded government prescription co-payments included, medicine roll packaging fees included, health supplement pack service, annual medication review with the pharmacist, and more.

“One of our learnings from last year’s Covid lockdowns was how much our community appreciated our efforts to work with their doctor, dispense their prescriptions, and deliver them the same day to their homes,” says Ben. “We have bundled this service in with other services we provide such as medicine review and education, influenza vaccinations and our medi-roll service to help our customers take their medications correctly.

“We will also hold My Pharmacy member exclusive education events, and we have a couple of other services in development which we hope to add to our membership services shortly.” Ben says members will have priority access to the My Pharmacy supply of influenza vaccinations when they become available in April, and hopefully the Covid vaccine later in the year depending on availability from pharmacies. 

“We are Pāpāmoa’s only seven day a week pharmacy service. We are here to assist our customers every day as unfortunately looking after your health doesn’t stop at 5pm on a Friday,” says Ben. “We are committed to ensuring our customers have experienced New Zealand-trained pharmacists looking after them and their families, so they can live the best life they can in a healthy way, and we can all enjoy the beautiful lifestyle here in Pāpāmoa.”

My Pharmacy Membership services are primarily available from the two Pāpāmoa locations at Pāpāmoa Plaza and at My Pharmacy Palm Springs. However, My Pharmacy partner stores in Te Puke and Centralmed Tauranga will also provide members with some membership benefits.

For Pāpāmoa customers the delivery service covers from the far end of Pāpāmoa East all the way back through Pāpāmoa down to Girven Road.

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